Week 6 EOC: Perform job analysis, write job descriptions, and job specifications

Retail Store Manager Description

 

            “Effective hospitality managers provide ongoing performance feedback to their employees. This process is integral to maximizing the effectiveness of an operation's workforce. Documenting performance appraisal efforts may be a human resources responsibility, but those who directly supervise the worker and have firsthand knowledge of the performance often can best perform the evaluation, and they are best able to help employees improve their performance levels.” (Page 296)

            Being a retail store manager is someone that can assist you. When it comes to being a retail store manager job responsibilities are the most important things is serving customers by providing merchandise and also supervising staff. Other job duties are completes store operational requirements by scheduling and assigning employees and also following up within the work results.

·        Maintains store staff by recruiting, selecting, orienting, and also training new employee’s

·        Ensures availability of merchandise and services by approving contracts and service requirements

·        Achieves financial objectives by preparing an annual budget for the store, scheduling expenditures, analyzing variances and inciting corrective actions

·        Identifies current and future customer’s requirements by establishing report with potential and actual customers and other person’s in a position to understand service requirements.

Basic procedures should be used to evaluate the performance of all employees at the same organizational level regardless of their functional department. HR managers can develop policies and procedures that address concerns such as: •Specific goals of the appraisal process

•Mechanics of the system

•Frequency of appraisal

•The process, if any, by which appraisal comments are provided to employees before the formal session

•Suggested length of time for the appraisal session

•Disposition of appraisal information (e.g., a copy provided to the employee and included in the staff member's permanent personnel (Page 300)

What you need to be a retail store managers are skills and also the qualifications to gain the position. Such as being a customer’s focus, tracking budget expenses, vendor relationships, market knowledge and also client relationship. With all these skills you gain over the year within the industry. You do not gain these qualifications while taking classes or even by having one job under your belt. You do gain these skills within the years and many employment that you have on your resumes. Within these different sills you gain many experience to lead you towards the right job for yourself.

“Management (hopefully in conjunction and consultation with employees) should set and communicate the employee's targets or goals, whether they are of a financial, attitudinal, or behavioral nature. An inherent advantage of this approach is that those employees who know their goals and who participate in establishing them will more likely work diligently to achieve them. Note: Goal setting and goal achievement measurements and rewards are not new concepts. Management by objectives (MBO), the concept of using identifiable objectives to measure performance and to assign employee rewards, is decades. “(Page 306)